Privacy Policy

1. Introduction

RCW Consulting (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or interact with us through our contact form or email communications.

We are registered in England and Wales, and this policy is in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Who We Are

RCW Consulting is a business consultancy firm specialising in connecting UK-based individuals with healthcare providers in Turkey, and supporting Turkish medical providers in expanding into the UK market.

If you have any questions about this policy or how we handle your data, please contact us at: 📧 rcwconsultancy@outlook.com

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3. What Personal Data We Collect

We may collect the following personal information:

• Contact details: Name, email address, phone number
• Enquiry content: Any information you voluntarily provide in your message
• Email subscription data: Email address and preferences if you sign up for our newsletter
• Technical data: IP address, browser type, and pages visited (collected automatically via analytics tools)

We do not collect sensitive personal data (such as medical records or health information) through our website. Any healthcare-related enquiries submitted via the contact form are treated with the highest level of confidentiality.

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4. How We Use Your Data

We use the personal information we collect for the following purposes:

• To respond to your enquiries and communicate with you about our services
• To send you our newsletter and relevant updates, if you have subscribed and given your consent
• To improve our website and understand how visitors interact with our content
• To comply with legal obligations where applicable

We will never use your data for automated decision-making or profiling.

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5. Email Communications & Newsletter

If you subscribe to our newsletter, we will use your email address to send you updates about our services, industry insights, and relevant news. You may unsubscribe at any time by clicking the unsubscribe link included in every email or by contacting us directly.

We will only send you marketing communications where you have given us your explicit consent to do so, in line with UK GDPR requirements.

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6. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent: Where you have actively submitted a form or opted into our newsletter
• Legitimate interests: To respond to business enquiries and maintain communication with potential clients and partners
• Legal obligation: Where we are required to process data to comply with applicable law

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7. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• With trusted third-party service providers who assist in operating our website or delivering our services (e.g. email platforms, analytics tools), who are contractually bound to keep your data secure
• Where required by law or regulatory authority

All third parties we work with are required to handle your data in accordance with UK GDPR standards.

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8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected:

• Contact form enquiries: Retained for up to 12 months, then securely deleted
• Newsletter subscriptions: Retained until you unsubscribe
• Analytics data: Retained in anonymised form for up to 26 months

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9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access – You may request a copy of the data we hold about you
• Right to rectification – You may ask us to correct inaccurate data
• Right to erasure – You may request deletion of your data
• Right to restrict processing – You may ask us to limit how we use your data
• Right to object – You may object to processing based on legitimate interests
• Right to data portability – You may request your data in a portable format
• Right to withdraw consent – Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at you can use rcwconsultancy@outlook.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe we have not handled your data appropriately.

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10. Security

We take the security of your personal data seriously and have appropriate technical and organisational measures in place to protect it against unauthorised access, loss, or misuse. However, no data transmission over the internet can be guaranteed as completely secure.

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11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “last updated” date at the top of this page will always reflect the most recent version. We encourage you to review this page periodically.